Once your order is entered into the system you will receive an invoice with payment instructions for the products. Freight will be billed when the order is ready to ship. This can take up to 24 hours depending upon time zone.

Orders on boxes ship within 24 hours. All other orders generally take between 5-15 business days to be dispatched. Larger orders, including bales, can take longer, these orders get an estimated ship date with their invoice.

Unfortunately our warehouse is unable to determine a freight rate until after the order has been packed. This is because of the nature of our product, each item is a one-off, making each order unique.

Most of our accounts have freight arrangements worked out prior to ordering from us, if they do not we use the most economical and reliable service available. Either USPS or UPS in most cases.